Privacy Policy

Last Updated: September 12, 2026

Yorle Bienestar (“Yorle Bienestar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect through our website, services, forms, communications, and other interactions with Yorle Bienestar, how we use that information, when we may share it, and the choices you have regarding your information.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

01 Information We Collect

Depending on how you interact with Yorle Bienestar, we may collect the following types of information:

Information You Provide Directly

This may include:

• Your name
• Email address
• Phone number
• Billing and payment information
• Information submitted through contact forms, questionnaires, intake forms, or booking forms
• Information you provide during consultations or coaching sessions
• Information about your goals, lifestyle, relationships, confidence, wellness, sexuality, or other personal matters that you voluntarily choose to share
• Communications you have with us by email, text message, social media, or other channels
• Any other information you voluntarily provide to us

Some information you choose to share with Yorle Bienestar may be sensitive or health-related. We ask that you only provide information that is reasonably necessary for the services you are requesting.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Pages visited and time spent on the website
• Referring website or source
• General website usage and interaction information
• Cookies and similar tracking technologies

This information may be collected through our website platform, analytics tools, cookies, pixels, and other third-party technologies.

02 How We Use Your Information

We may use your information to:

• Provide, schedule, and manage our services
• Communicate with you about appointments, services, purchases, or inquiries
• Respond to questions and requests
• Process payments and transactions
• Personalize your experience with our services
• Understand how visitors use our website and improve its functionality
• Send newsletters, educational content, or marketing communications when permitted by law
• Maintain business and financial records
• Prevent fraud, misuse, or unauthorized activity
• Comply with legal obligations
• Protect the rights, property, and safety of Yorle Bienestar, our clients, and others

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent when required.

03 Sensitive and Health-Related Information

Yorle Bienestar may receive sensitive information that you voluntarily provide during the course of working with us, including information relating to wellness, lifestyle, relationships, sexuality, confidence, or other personal matters.

We treat information of this nature with care and limit its use to purposes reasonably related to providing our services, communicating with you, operating our business, or complying with legal obligations.

Yorle Bienestar is not a medical provider, and information shared with us does not create a doctor-patient relationship.

We do not ask you to provide medical records, diagnoses, or other medical information unless specifically necessary for a service.

04 How We Share Your Information

We do not sell your personal information.

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide our services. These may include providers that assist with:

• Website hosting and website functionality
• Scheduling and appointment management
• Payment processing
• Email marketing and communications
• Customer relationship management
• Video conferencing
• Analytics
• Cloud storage
• Business administration

These providers may process information on our behalf and may have their own privacy policies.

We may also disclose information when we believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or government request
• Protect our rights or property
• Prevent fraud or abuse
• Protect the safety of Yorle Bienestar, our clients, or others
• Respond to an emergency or other legally permitted circumstance

05 Payment Information

Payments made through our website or services may be processed by third-party payment providers.

Yorle Bienestar generally does not receive or store complete payment card information. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

06 Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand website traffic, remember preferences, and improve your experience.

We may use third-party analytics services to understand how visitors interact with our website.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

07 Marketing Communications

If you subscribe to our newsletter, download a free resource, submit your email address, or otherwise opt in to receive communications from us, we may send you educational content, updates, offers, and other marketing communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those communications.

Even if you opt out of marketing communications, we may still send transactional or service-related communications when necessary.

08 Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

09 Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee absolute security of your information.

10 Your Privacy Choices

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Withdraw consent where processing is based on consent
• Request information about how your personal information is used or shared

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

11 Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Yorle Bienestar is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12 Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps.

13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this policy. Your continued use of our website or services after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by law.

14 Contact Us

If you have questions about this Privacy Policy or how Yorle Bienestar handles your personal information, please contact us.